Q&A with Ubuntu contributor Mike Basinger

Answerbuntu

UEFI and Ubuntu

Question I recently built a computer that has a motherboard (ASRock Z77 Extreme 6) that has a UEFI BIOS. I can get Ubuntu to install, but the GRUB boot menu never shows when booting the computer. What am I doing wrong? Will Ubuntu not work on modern hardware? Please don't ask me to use Windows 8.

Steve from West Yellowstone

Answer Using Ubuntu with UEFI is not quite an OOTB (out of the box) install. You can find the full guide on how to install Ubuntu under UEFI on the Ubuntu community help wiki [1]. There are two key things to remember when using UEFI and Ubuntu.

1. You must install a 64-bit version of Ubuntu at least 12.04 or newer. Older versions and 32-bit versions of the Ubuntu installer will not work with UEFI. Because you are getting the installer to run, that does not sound like your problem.

2. You must create an EFI partition. If you have Windows 8 pre-installed, you should be able to use the EFI that comes with it, by doing:

unity --reset

and to reset icons

unity --reset-icons

This will not work in Ubuntu 12.10, and Ask Ubuntu [1] currently has a bounty open for a solution.

Playing CDs

Question Mike, I could use some help. I have been trying for the past six months to get a music CD or music DVD to play through when using Ubuntu. I get a freeze up part way through the first or second song; rarely do I get to the third song before the freeze occurs.

I get the same result with versions of Ubuntu starting with 10.10 and going to 12.10 – usually the attempt is through Rhythmbox. I have tried VLC, Banshee, Movie Player, and many plugins. Nothing works. I have researched the Ubuntu forums and Ask Ubuntu without success. The problem happens with either a CD I created or with a commercial CD (Disney).

The problem occurs with either of the two computers I use with Ubuntu. One computer is Intel based. The other is AMD based. The CD/DVD drives in the two computers are from different manufacturers. BTW, the problem with Rhythmbox happens either when I try to play the CD directly or if I first load the music into Rhythmbox and then try to play it through.

The music CD will play through routinely if I insert it into a Win XP-based computer.

My latest hypothesis is that maybe there is a problem related to the CD/DVD drive firmware. I have not yet figured out how to run a DOS executable firmware update when running Ubuntu.

I would think that playing a music CD/DVD should be a trivial task in Ubuntu. Hasn't turned out to be very easy.

Thanks for any help.

Dave

Answer Usually playing music CDs under Ubuntu is very trivial and works for most people without any tweaking of their systems. I doubt if it is the firmware of your DVD drive, but if you want to upgrade, you should be able to get a bootdisk from bootdisk.com that has enough DOS/Windows OS on a CD to allow you to run the firmware software. Consider upgrading your computer BIOS also. I have had a DVD drive stop working because of the BIOS in the past – it's rare, but it happens.

From what I have read online, the problem may be related to an older PulseAudio bug [2]. You might want to look at the workaround listed in this bug report. Also try installing the latest version of Ubuntu (13.04 as of this writing). It could be a bug that has been fixed since Ubuntu 12.10.

NVidia and the Ringtail

Question I have a desktop with an NVidia 9800GT, and I just installed Ubuntu 13.04 on it. In the past, I have had an Additional Driver program pop up and give me the option to install the driver from NVidia. This is no longer showing up under Ubuntu 13.04. How do I get a driver for NVidia that will allow me to run 3D games?

Answer In Ubuntu 12.10, the Additional Driver was changed from being a separate program to being a part of System Settings.

To install the proprietary NVidia driver, you can launch System Settings from Unity, hold the Windows/Command key, and type system settings in the box. Or, you can click on the gear icon in the upper right-hand corner of your screen and go to System Settings (Figure 1).

Figure 1: System Settings dialog.

Next, click Software and Updates and choose Additional Drivers . You should get a list of available extra drivers for your system. Then, simply choose the driver you want and hit Apply Changes (Figure 2).

Figure 2: Choosing a driver.

Mike Basinger

Mike Basinger is a long-time contributor to Ubuntu Linux. He formerly served on the Ubuntu Community and Forum Councils and currently works at the University of Utah Marriott Library in Salt Lake City, Utah, as an IT manager. If you have any Ubuntu problems you would like answered, send your questions to: mailto:mike.basinger@ubuntu.com.